Last Updated: [Insert Date]

Welcome to ALDO Sales Store (stepwithaldonow.com). These Terms and Conditions govern your use of our website and purchases from our store. By accessing our site or making a purchase, you agree to these terms.

1. Our Store & Target Audience

ALDO Sales Store caters to fashion-conscious individuals seeking high-quality footwear and accessories including bags, boots, flats, handbags, heels, loafers, oxfords, sandals, shoes, and sneakers. Our products blend style with comfort for the modern consumer.

2. User Responsibilities

2.1 Account Information

When creating an account or making a purchase, you agree to provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials.

2.2 Prohibited Activities

You agree not to:

  • Use our website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper working of the website
  • Use any automated means to access the site without permission
  • Misrepresent your identity or provide false information

3. Products & Services

3.1 Product Descriptions

We strive for accuracy in product descriptions, images, and pricing. However, slight variations may occur. Colors may appear differently depending on your monitor settings.

3.2 Availability

All products are subject to availability. We reserve the right to discontinue any product without notice.

3.3 Customized Items

Customized or personalized products are final sale and cannot be returned unless defective.

4. Ordering & Payment

4.1 Order Acceptance

Your order constitutes an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase.

4.2 Payment Methods

We accept:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your full payment details on our servers.

4.3 Pricing

Prices are shown in US dollars and are subject to change without notice. You are responsible for any taxes, duties, or customs fees applicable in your country.

5. Shipping & Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays). You will receive a confirmation email with tracking information once your order ships.

5.2 Shipping Options

We offer:

  • Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 business days after shipment
  • Free Shipping: For orders over $50 via EMS, delivered in 15-25 business days after shipment

Delivery times are estimates and may vary based on location and customs processing.

5.3 Shipping Areas

We ship worldwide excluding some Asian countries and remote areas. Contact us at [email protected] to confirm availability in your region.

6. Returns & Refunds

6.1 Return Policy

We accept returns within 15 days of receipt. Items must be:

  • Unused and in original condition
  • With all tags attached
  • In original packaging
  • Accompanied by proof of purchase

6.2 Non-Returnable Items

For health and safety reasons, we cannot accept returns on:

  • Worn sandals (tried on without protective footwear)
  • Customized items (unless defective)

6.3 Return Process

  1. Contact us at [email protected] within 15 days
  2. Provide your order number and reason for return
  3. Wait for Return Merchandise Authorization (RMA)
  4. Ship items to: ALDO Sales Store Returns, 2695 Hickory Lane, Washington, US 20024

6.4 Refunds

Refunds are processed within 5-10 business days after we receive and inspect your return. Original shipping costs are non-refundable unless the return is due to our error.

6.5 Exchanges

Exchanges are subject to availability. If your requested item is unavailable, we will process a refund instead.

6.6 Damaged or Defective Items

Contact us immediately with photos of the damage. We will arrange for a free return and replacement.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is our property or the property of our licensors and is protected by copyright and other intellectual property laws.

8. Limitation of Liability

ALDO Sales Store shall not be liable for any indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability for any claim shall not exceed the purchase price of the product in question.

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for information about how we collect and use your data.

10. Governing Law

These Terms shall be governed by the laws of the United States and the State of Washington without regard to conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of the modified Terms.

12. Contact Us

For questions about these Terms or our products:

ALDO Sales Store
2695 Hickory Lane
Washington, US 20024
Email: [email protected]

Thank you for choosing ALDO Sales Store. We’re committed to providing you with stylish, high-quality footwear and exceptional service.